*Free shipping to Continental US!

Terms & Conditions and Privacy Policy


TERMS AND CONDITIONS


WARRANTY:

THERE IS A 90 DAY WARRANTY ON ALL OF OUR REFURBISHED PARTS – PARTS ARE GUARANTEED TO PERFORM AS THEY WERE INTENDED TO FOR A PERIOD OF 90 DAYS. 


DURING THIS ALLOTTED TIME WE WILL REPLACE OR REBUILD THE COVERED ITEM AT OUR DISCRETION. 


PLEASE NOTE THAT WE ARE NOT RESPONSIBLE FOR THE SHIPPING COST OF THE ITEM BEING RETURNED TO OUR FACILITY FOR INSPECTION. RETURN SHIPPING MUST BE PAID BY CUSTOMER. WE ARE NOT RESPONSIBLE FOR ANY LOSS OF INCOME AS A RESULT OF A FAILURE OF THE INTERNAL COMPONENTS OF THE ITEM, AS IT IS GUARANTEED TO BE IN WORKING ORDER AT THE TIME OF DELIVERY.

EXCLUDED FROM WARRANTY:

  • MACHINES, UNITS AND PARTS THAT HAVE BEEN PURCHASED AS IS
  • UNITS WITH BROKEN AND/OR VANDALIZED PARTS
  • UNITS THAT HAVE BEEN DAMAGED BY A POWER SURGE, FIRE OR WATER
  • UNITS WITH A BROKEN WARRANTY SEAL, JAMMED COINS AND/OR BILLS
  • UNITS WITH MISSING PARTS

ATTENTION ONLINE COSTUMERS:

IN ORDER TO CLAIM THE WARRANTY ON YOUR PURCHASED ITEM CONTACT THE COMPANY BY PHONE OR E-MAIL AND PROVIDE THE FOLLOWING:

  • THE ITEM MODEL
  • THE SERIAL NUMBER
  • A DESCRIPTION, AS DETAILED AS POSSIBLE, OF THE PROBLEM YOU ARE EXPERIENCING WITH YOUR UNIT.

IF YOUR ITEM FALLS UNDER THE COVER PROVIDED BY THE WARRANTY, WE ASK THAT YOU SEND THE DEFECTIVE PART BACK TO THE COMPANY AND, AS SOON AS WE RECEIVE YOUR ITEM, A WORKING REPLACEMENT WILL BE SENT TO YOU. 


PLEASE NOTE: UNDAMAGED WARRANTY SEAL MUST BE PRESENT ON YOUR ITEM.


ATTENTION LOCAL COSTUMERS:

IF YOU WISH TO CLAIM YOUR WARRANTY IN PERSON, YOU ARE WELCOME TO BRING IN YOUR PURCHASED MALFUNCTIONING ITEM TO THE COMPANY WHERE A BRIEF ASSESSMENT WILL BE CONDUCTED. IF YOUR UNIT FALLS UNDER THE COVERAGE OF ITS WARRANTY, THE ITEM WILL BE REPAIRED OR REPLACED.

PLEASE NOTE: UNDAMAGED WARRANTY SEAL MUST BE PRESENT ON YOUR ITEM.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES, SHALL GENERAL VENDING REPAIR SVC OR ANY OF OUR DBAS OR ANY OF THEIR EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE HELD LIABLE FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THIS WEBSITE.


THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF ANY GENERAL VENDING REPAIR SVC BUSINESS HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.


IF YOU ARE DISSATISFIED WITH THIS WEBSITE OR ANY CONTENT ON THE SITE, OR WITH THESE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THIS WEBSITE. YOU ACKNOWLEDGE, BY YOUR USE OF THIS WEBSITE, THAT YOUR UTILIZATION OF THE SITE IS DONE AT YOUR OWN RISK.


APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU. IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID  OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF GENERAL VENDING  REPAIR SVC OR ANY OF OUR DBAS UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100).


ENFORCEMENT OF TERMS AND CONDITIONS

BY ACCESSING AND USING THE GENVRS.COM WEBSITE, YOU AGREE THAT YOUR ACCESS TO AND USE OF THIS WEBSITE IS SUBJECT TO THESE TERMS AND CONDITIONS, AS WELL AS ALL APPLICABLE LAWS, AS GOVERNED AND INTERPRETED, PURSUANT TO THE LAWS OF THE STATE OF CALIFORNIA, UNITED STATES OF AMERICA.

DISCLAIMERS –– GENERAL

THE GENVRS.COM WEBSITE IS OPERATED BY GENVRS.COM, A DIVISION OF GENERAL VENDING REPAIR SVC, ON AN "AS IS," "AS AVAILABLE" BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. TO THE FULL EXTENT PERMITTED BY LAW, GENVRS.COM, GENERAL VENDING REPAIR SVC, GENERAL VENDING REPAIR SVC BRANDS, INC. AND THEIR AFFILIATES (COLLECTIVELY, THE "GENERAL VENDING & REPAIR SVC BUSINESSES") DISCLAIM ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THIS SITE AND ITS CONTENTS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE.


WITHOUT LIMITING THE FOREGOING, GENERAL VENDING REPAIR SVC OR ANY OF OUR DBAS DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED ON THIS SITE. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE ITEM.


WITHOUT LIMITING THE FOREGOING, GENERAL VENDING REPAIR SVC OR ANY OF OUR DBAS, DO NOT REPRESENT OR WARRANT THAT THE INFORMATION ON THIS WEBSITE IS ACCURATE, COMPLETE, RELIABLE, USEFUL, TIMELY OR CURRENT OR THAT THIS WEBSITE WILL OPERATE WITHOUT INTERRUPTION OR ERROR.


WITHOUT LIMITING THE FOREGOING, GENERAL VENDING REPAIR SVC OR ANY OF OUR DBAS DISCLAIM ANY LIABILITY AS TO THE ACCURACY OR COMPLETENESS OF EACH ITEM DESCRIPTION. ALL PRODUCT DESCRIPTIONS ORIGINATE FROM THE MANUFACTURER OF THE ITEM.


GENERAL VENDING REPAIR SVC OR ANY OF OUR DBAS DO NOT ENDORSE NOR MAKE ANY WARRANTIES OR REPRESENTATIONS ABOUT THE OPTIONS OR OTHER SERVICE OR DATA YOU MAY ACCESS, DOWNLOAD OR USE AS A RESULT OF THE USE OF THE INFORMATION CONTAINED ON THIS WEBSITE, OR ABOUT ANY WEBSITE YOU MAY ACCESS THROUGH THIS WEBSITE. LINKS TO OTHER SITES ARE PROVIDED FOR CONVENIENCE ONLY. YOU NEED TO MAKE YOUR OWN DECISIONS REGARDING YOUR INTERACTIONS OR COMMUNICATIONS WITH ANY OTHER WEBSITE.


GENERAL VENDING REPAIR SVC OR ANY OF OUR DBAS MAKE NO REPRESENTATION THAT CONTENT PROVIDED ON THIS WEBSITE IS APPLICABLE OR APPROPRIATE FOR USE IN LOCATIONS OUTSIDE OF THE UNITED STATES.
GENERAL VENDING REPAIR SVC OR ANY OF OUR DBAS ASSUME NO RISK OR RESPONSIBILITY FOR YOUR USE OF ANY OF THE CONTENT PROVIDED ON THIS WEBSITE.

Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.

The information you will generally be asked to enter will be: your name, e-mail address and/or mailing address. You also have the option of visiting our site anonymously at any time.

What do we use your information for?

The information we collect from you will be used in the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails
    • The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.


PLEASE NOTE: Any and all information that you provide our site with will not be sold, exchanged, transferred, or given to any other company without your explicit consent.

If at any time you would like to unsubscribe from receiving future emails from our company, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?
In order to maintain the safety of your personal information, we offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database, which will only be accessible to those authorized with special access rights to said system. These individuals are mandated to keep all our costumers’ information confidential at all times, no exceptions.

Do we use cookies?

Yes, we use cookies to help us remember and process the items in your shopping cart,  understand and save your preferences for any future visits, as well as to keep track of advertisements.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By choosing to use/visit our site, you have given your consent to agree with our privacy policy.

Changes to our Privacy Policy

Any changes and/or adjustments to our privacy policy will be posted on this page. The date of the Privacy Policy modification is provided below.

This policy was last modified on 01-16-2017.